| Issue ID | 767235 |
| Internal NHTSA # | 10311679 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2008 |
| File date | 11/11/09 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2008 mercedes benz c300. The contact stated that he was involved in a frontal crash but his air bags did not deploy. Since the air bags did not deploy, his body hit the steering wheel which caused the steering column to break. The contact was sustained injuries to his head and chest. A police report was taken at the scene. He called the dealership and was instructed to call the manufacturer. The manufacturer sent a representative to inspect the vehicle; the representative stated that there was nothing wrong with the vehicle and it functioned properly. The vehicle was repaired at the time of the complaint. The current and failure mileages were approximately 20,000. |
| Vehicle Mileage at Failure | 20000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MARCO ISLAND, FL |
| VIN pattern | WDDGF54X28FXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |